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  1. Jira Platform Cloud
  2. JRACLOUD-85338

Unable to change the Notification email from custom email to Atlassian Default jira@<site name>.atlassian.net

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      Issue Summary

      Unable to change the Notification email from custom email to Atlassian Default jira@<site name>.atlassian.net. The API is not accepting the default email address as the populated URL is a custom domain.

      Steps to Reproduce

      1. Custom email notification domain is configured under admin.atlassian.com
      2. Go to project setting -->> notification -->> change the email channel from custom to Atlassian default jira@<site name>.atlassian.net

      Expected Results

      Admin can change the notification channel to Atlassian Default jira@<site name>.atlassian.net email from custom email.

      Actual Results

      Errors in logs show: "Email address or domain not verified."

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            [JRACLOUD-85338] Unable to change the Notification email from custom email to Atlassian Default jira@<site name>.atlassian.net

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              Unassigned Unassigned
              5a341c41b2bc Baleshwer Dagar
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                Created:
                Updated:
                Resolved: