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Bug
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Resolution: Timed out
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Medium
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3
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Severity 3 - Minor
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25
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Problem
The CSV import might timeout intermittently at the Validation step.
The re-try of the import process will work fine.
Steps to Reproduce
- Go to the non-admin CSV import feature and select "Import issues" (from the global search page or create issue screen)
- Import the CSV file and navigate to the Validation page
- Click on "Validate"
Expected Results
The validation steps for the CSV should be complete and UI should render the below confirmation
Actual Results
The Validation steps of the CSV import are timing out intermittently.
Workaround
- Re-try the import again if the validation step is not completed within 10-15 mins
- Or, try to run the Import directly
- mentioned in
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Page Failed to load
[JRACLOUD-82259] Intermittent timeout when validating file via CSV import
I am also currently having many issues with the CSV import. We require the tool to work flawlessly for our customer cloud migrations. Could you please fix it?
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!
Jira Cloud team