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  1. Jira Platform Cloud
  2. JRACLOUD-82256

Unable to access final page in custom fields directory for instances with lots of custom fields

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      Issue Summary

      Unable to fetch final page of custom field directory for instance with large amounts of customer fields. Currently one large custom with 180 pages of custom fields are not able to access the last page with their custom fields.

      Steps to Reproduce

      1. Access customer instance
      2. Go to custom field directory page
      3. Click on page 180

      Expected Results

      • The page should load

      Actual Results

      • The page does not load and there is a 500 error returned from the backend

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Screenshot 2023-10-30 at 11.48.36 am.png
          Screenshot 2023-10-30 at 11.48.36 am.png
          110 kB

            [JRACLOUD-82256] Unable to access final page in custom fields directory for instances with lots of custom fields

            Matthew Hunter added a comment -
            Atlassian Update - October 31, 2024

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - October 31, 2024 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              Unassigned Unassigned
              e9563cd20f11 Alex Liu
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: