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  1. Jira Platform Cloud
  2. JRACLOUD-81949

CSV import allow orphan sub-task via External System Import

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      When importing a sub-task via CSV, you should require a reference to the parent issue.
      If you try to import the CSV via Issues > Import Issues from CSV, that validation is done, however when importing through Administration > System > External System Import the CSV import creates orphan sub-tasks.

      Steps to reproduce

      1. Create a CSV with only a sub-task to be created, with no parent issue specified
      2. Import CSV using External System Import

      Expected Behaviour
      A warning message saying "Subtask 'Issue' doesn't have a valid Parent Id selection. Issue will not be created." should be displayed (as it is on "Import Issues from CSV")

      Actual behaviour
      Issue is created successfully without a parent

      Workaround
      How to fix orphan sub-tasks

          Form Name

            [JRACLOUD-81949] CSV import allow orphan sub-task via External System Import

            Utkarsh Singh made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 917463 ]
            Utkarsh Singh made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 917401 ]
            Ketaki Kothale made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            Ketaki Kothale made changes -
            Status Original: Long Term Backlog [ 12073 ] New: In Progress [ 3 ]
            Ketaki Kothale made changes -
            Assignee Original: Inderjeet Singh [ 83a102c9ed4e ] New: Ketaki Kothale [ e590701def81 ]
            SET Analytics Bot made changes -
            UIS Original: 86 New: 88
            SET Analytics Bot made changes -
            UIS Original: 30 New: 86
            SET Analytics Bot made changes -
            Support reference count Original: 21 New: 22
            SET Analytics Bot made changes -
            UIS Original: 73 New: 30
            Viraj Nalawade made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]

              e590701def81 Ketaki Kothale
              malmeida Marcus Silveira
              Affected customers:
              14 This affects my team
              Watchers:
              24 Start watching this issue

                Created:
                Updated:
                Resolved: