Details
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Bug
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Resolution: Fixed
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High
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16
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Severity 3 - Minor
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8
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Description
Issue Summary
Issue split operation fails with an "Internal Server Error" (status code: 500) message due to issue link type problems
Steps to Reproduce
- Attempt to split any Jira issue from the kanban or scrum backlog
- Navigate to the issue you would like to convert in your Kanban or Scrum backlog.
- Right-click the issue in your backlog and select Split issue.
- Make any adjustments required, you can also add additional issues here by selecting + Add another.
- Select Split.
Expected Results
The issue split operation succeeds as expected.
Actual Results
The issue split operation fails with an "Internal Server Error" message in the UI
Workaround
Please contact Atlassian Support to verify if the issue is caused due to the "Split issue" issue link type from the logs and make the required changes to resolve the issue.
Attachments
Issue Links
- depends on
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ISSUE-7466 Loading...