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  1. Jira Platform Cloud
  2. JRACLOUD-78814

Android mobile app - The Calendar does not pop up when the Due Date field is clicked in the view issue screen

      Issue Summary

      Android mobile app - The Calendar does not pop up when the Due Date field is clicked in the view issue screen

      The issue is not reproducible on test instances and occurs intermittently for the customer. 
      The Customer has noticed this issue across multiple devices with different Android versions.

      Steps to Reproduce

      1. Access an issue in the Android Mobile app
      2. Click on an empty Due Date field, the Calendar pop-up does not come up

      Expected Results

      The Calendar pop-up is presented when the due date field is clicked upon

      Actual Results

      The Calendar Pop-up is not seen. The customer has to refresh the page multiple times and then the calendar pop-up is seen sometimes.

      Workaround

      The only workaround that the customer has figured out is refreshing the page multiple times.

          Form Name

            [JRACLOUD-78814] Android mobile app - The Calendar does not pop up when the Due Date field is clicked in the view issue screen

            Not reproducible, tried on a completely new project that has a due date field as well as an old existing project and the date picker appears when tapping on the due date field.

            Josh Carolan added a comment - Not reproducible, tried on a completely new project that has a due date field as well as an old existing project and the date picker appears when tapping on the due date field.

              jcarolan Josh Carolan
              53a60e6b1e4c Geethanjali R
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: