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  1. Jira Platform Cloud
  2. JRACLOUD-78805

Link Confluence (Server) Page to Jira (Cloud) ticket Authorisation error

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      Issue Summary

      When linking Confluence Page(Server) to a Jira(Cloud) Ticket, You get an error message "You need to authorise this pages' Confluence site".

      Steps to Reproduce

      1. Follow the steps mentioned in the article https://confluence.atlassian.com/enterprise/integrate-jira-cloud-with-confluence-server-1101925695.html#IntegrateJiraCloudwithConfluenceServer-linksLinkingissuestoapage

      Expected Results

      You should be able to link Confluence Page with the Jira ticket without issues.

      Actual Results

      You get an error message "You need to authorise this pages' Confluence site"

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

          Form Name

            [JRACLOUD-78805] Link Confluence (Server) Page to Jira (Cloud) ticket Authorisation error

            Ash Kyd (Inactive) added a comment -

            Hi everyone, thanks for your patience on this. We released a fix for authorising with Confluence (server) and it should be available for everyone in the next hour. If you still experience the error/issue after that, please comment here to let us know the specific case. Thanks, Atlassian engineering.

            Ash Kyd (Inactive) added a comment - Hi everyone, thanks for your patience on this. We released a fix for authorising with Confluence (server) and it should be available for everyone in the next hour. If you still experience the error/issue after that, please comment here to let us know the specific case. Thanks, Atlassian engineering.

              18732e49ae87 Ryan Makowiecki
              65fbe50fb211 Charneet Sodhi (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: