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  1. Jira Platform Cloud
  2. JRACLOUD-78421

Users with colons in their IDs are facing errors while performing Bulk change operations from personal Backlog.

      Issue Summary

      Users with colons in their IDs are facing errors while performing Bulk change operations from personal Backlog.

      Steps to Reproduce

      1. Create a board in a project and change the board location to your user ID/Account with a colon in it.
      2. Now try to bulk change the issue from your personal Backlog
      3. Facing error "Bulk operation error"

      Expected Results

      The expected result is that the user should be able to perform a bulk change of issue from a personal backlog without any error.

      Actual Results

      Facing the below error:

      Workaround

      Please perform the Bulk operation as below;

      1. Go to advanced filter search.
      2. Search for the issues.
      3. Choose Bulk change.
      4. Perform the required Bulk change

          Form Name

            [JRACLOUD-78421] Users with colons in their IDs are facing errors while performing Bulk change operations from personal Backlog.

            Atlassian Update - May 8, 2023

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - May 8, 2023 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              Unassigned Unassigned
              b56aaa097492 Gunjan Yadav
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: