Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-78298

Fields do not render when the new create issue experience is enabled due to cache issue

XMLWordPrintable

      Issue Summary

      Fields not rendering when the new create issue experience is enabled.

      The problem occurs while fetching the fields information from the cache used.

      Steps to Reproduce

      Unable to

      Expected Results

      Fields rendering as expected.

      Actual Results

      Fields does not render as expected.

      Workaround

      Disable the new global create issue experience

          Form Name

            [JRACLOUD-78298] Fields do not render when the new create issue experience is enabled due to cache issue

            Matthew Hunter added a comment -
            Atlassian Update - February 16, 2023

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - February 16, 2023 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              765c6651627e Raghav Dalmia
              44981f7279ac Greice Faustino (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: