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  1. Jira Platform Cloud
  2. JRACLOUD-78155

Unable to click the 'continue' button when doing Jira onboarding on an iPad

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      Issue Summary

      When doing the Jira onboarding process on an iPad, I reached a screen where the 'continue' button cannot be clicked. If I try to scroll down to get to the button, the scroll immediately "bounces" back up before I can reach the button.

      Steps to Reproduce

      1. Start a new trial of Jira with an iPad (Safari)
      2. Reach the onboarding screen depicted in the screenshot

      Expected Results

      I can scroll down to reach the button.

      Actual Results

      The scroll "bounces back" in the upward direction, making the button unreachable.

      Workaround

      Complete the workaround on a laptop.

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          Form Name

            [JRACLOUD-78155] Unable to click the 'continue' button when doing Jira onboarding on an iPad

            Matthew Hunter added a comment -
            Atlassian Update - January 23, 2023

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - January 23, 2023 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              ffbb2cd6fede Arnaud Moret
              dberrueta Diego Berrueta
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: