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  1. Jira Platform Cloud
  2. JRACLOUD-78047

Improve overall performance of the public create issue API endpoint

      Issue Summary

      We noticed that sometimes the performance of this endpoint /rest/api/3/issue to create issues can be improved to reduce friction with other system integrations.

      Steps to Reproduce

      Make a POST request to "/rest/api/3/issue" on a site that has many integrations or other requests being processed.

      Expected Results

      The request should be processed within a few ms.

      Actual Results

      The request might take up a few seconds to be processed depending upon the environment complexity.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

          Form Name

            [JRACLOUD-78047] Improve overall performance of the public create issue API endpoint

            Atlassian Update - March 2024

            As I did not receive any responses to this comment I am closing this ticket.

            If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - Atlassian Update - March 2024 As I did not receive any responses to this comment I am closing this ticket. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Do the watchers of this ticket still experience this issue? I am not able to reproduce it and we have not had any recent reports. Thank you!

            Anusha Rutnam added a comment - Do the watchers of this ticket still experience this issue? I am not able to reproduce it and we have not had any recent reports. Thank you!

              Unassigned Unassigned
              tbehm@atlassian.com Thiago Behm.
              Affected customers:
              13 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: