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Bug
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Resolution: Timed out
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Low
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1
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Severity 3 - Minor
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1
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Issue Summary
iOS / Android Picker for new photo / video does not generate same dimensions when media was inserted in the editor
Steps to Reproduce
When a user takes anew photo / video to be insert into the Hybrid Editor the dimensions of the media card on iOS / Android differ. Android displays a big preview with the proper aspect ration where as iOS falls back to the default media card dimensions that crops the preview image.
Expected Results
All platforms are aligned -> display the bigger preview with proper dimensions in the editor.
Actual Results
Media dimensions are drastically different based on OS and OEM.
Workaround
iOS Would need to extract the metadata from the new image / video and forward this to the editor.
- is resolved by
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ME-1887 Failed to load
- links to
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JRACLOUD-77637] iOS / Android Picker for new photo / video does not generate same dimensions when media was inserted in the editor
ME ticket here: https://product-fabric.atlassian.net/browse/ME-1887 in backlog
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!
Jira Cloud team