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  1. Jira Platform Cloud
  2. JRACLOUD-77576

Unable to create issues after editing the Default IssueType Scheme

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      Issue Summary

      Default Issue Type Scheme becomes corrupted in the database while updating the scheme. Users will not be able to create new issues or access the existing issues in the projects using the Default Issue Type Scheme.

      Steps to Reproduce

      1. The exact steps to reproduce the issue are unknown. Editing the Default Issue type scheme results in this behavior.

      Expected Results

      Can create Issues like usual.

      Actual Results

      Cannot create Issues. The Issue Type Scheme name will be shown as ${issueTypeScheme.name} in the Project settings.

      An attempt to change the Issue type scheme will result in a 500-Internal Server Error.

      Workaround

      Please reach out to support to apply the fix.

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            [JRACLOUD-77576] Unable to create issues after editing the Default IssueType Scheme

            Adrian Castillo made changes -
            Remote Link Original: This issue links to "GARUDA-1903 (Jira)" [ 592730 ] New: This issue links to "GARUDA-1903 (Hello Jira)" [ 592730 ]
            RS Dela Peña made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 603958 ]
            RS Dela Peña made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 603958 ]
            Kumar Akshay made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Adarsh Singh Maheshwar made changes -
            Remote Link New: This issue links to "GARUDA-1903 (Jira)" [ 592730 ]
            Adarsh Singh Maheshwar made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Adarsh Singh Maheshwar made changes -
            Assignee New: Kumar Akshay [ 430d7a798b00 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 5
            Tulsi made changes -
            Link New: This issue relates to JRACLOUD-72473 [ JRACLOUD-72473 ]
            Tulsi made changes -
            Link Original: This issue duplicates JRACLOUD-72473 [ JRACLOUD-72473 ]

              430d7a798b00 Kumar Akshay
              a82fc827eb8d Tulsi
              Affected customers:
              1 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: