[JRACLOUD-77283] Last Seen not populating - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Fixed
Priority: Low
Component/s: Issue - View (Internal developer use only)
Labels:
None

Support reference count:
1
Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Issue Summary

Last Activity/Seen not populated even if the user has logged in and commented on a Jira Business project.

Steps to Reproduce

Add a user and give access only to a Business project.
Add a comment or create an issue.
Check the Last Activity

Expected Results

Last Seen should be populated under the Admin console Users tab

Actual Results

Last Seen is not populated

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available

duplicates

JWMCLOUD-93 User status at User Management still showing "No activity" even though the user has logged in to the instance

Closed

is related to

JSDCLOUD-9979 Last Activity date not updated for users with only site access (JSM customers)

Future Consideration

Assignee:: Unassigned

Reporter:: Arjun Ganapathy

Affected customers:: 0 This affects my team

Watchers:: 11 Start watching this issue

Created:: 06/Aug/2021 5:54 AM

Updated:: 28/Nov/2023 4:06 PM

Resolved:: 16/Sep/2021 1:56 AM