Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-77283

Last Seen not populating

XMLWordPrintable

      Issue Summary

      Last Activity/Seen not populated even if the user has logged in and commented on a Jira Business project.

      Steps to Reproduce

      1. Add a user and give access only to a Business project.
      2. Add a comment or create an issue.
      3. Check the Last Activity

      Expected Results

      Last Seen should be populated under the Admin console Users tab

      Actual Results

      Last Seen is not populated

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            [JRACLOUD-77283] Last Seen not populating

            Andy Heinzer made changes -
            Link New: This issue is related to JSDCLOUD-9979 [ JSDCLOUD-9979 ]
            Carolina Aitcin made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Kieren (Inactive) made changes -
            Link New: This issue duplicates ID-7723 [ ID-7723 ]
            Kieren (Inactive) made changes -
            Component/s New: Issue - View [ 51491 ]
            Component/s Original: API, Connect and Integrations [ 46705 ]
            Key Original: JSDCLOUD-10263 New: JRACLOUD-77283
            Project Original: Jira Service Management Cloud [ 18512 ] New: Jira Cloud [ 18514 ]

            Adam Lang added a comment -

            422f530d75ad the repro steps mention a Business project, but I'm not familiar with these in the context of JSM. Can you please help me understand how the ticket is related to JSM?

            Adam Lang added a comment - 422f530d75ad  the repro steps mention a Business project, but I'm not familiar with these in the context of JSM. Can you please help me understand how the ticket is related to JSM?
            Hao made changes -
            Component/s New: API, Connect and Integrations [ 46705 ]
            Component/s Original: Manage user's product access and groups (via Adminhub) [ 48696 ]
            Key Original: ID-7776 New: JSDCLOUD-10263
            Project Original: Identity [ 16810 ] New: Jira Service Management Cloud [ 18512 ]
            Wilson Leung made changes -
            Component/s New: Manage user's product access and groups (via Adminhub) [ 48696 ]
            Component/s Original: Integration - Identity [ 46556 ]
            Key Original: JRACLOUD-77165 New: ID-7776
            Project Original: Jira Cloud [ 18514 ] New: Identity [ 16810 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Arjun Ganapathy created issue -

              Unassigned Unassigned
              422f530d75ad Arjun Ganapathy
              Affected customers:
              0 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: