Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-76530

Filter is not available under issue selector for users when linking an issue in the create screen

XMLWordPrintable

      Problem

      when selecting filter under the linked issues when creating an issue, even if the filter is shared with other groups, the filter is not viewable under issue selector for other users. Only when the filter is marked as favorite, it is viewable by other people, otherwise it is not available under dropdown.

      Environment

      JS- Issue screen
      .

      Steps to Reproduce

      Please see the screenshare attached.

      Expected Results

      When a filter is shared with other users, it should be available for them to select under the create issue screen for linked issues.

      Actual Results

      Only when the filter is marked as favorite, the dropdown is available to be selected for users

      Workaround

      Mark the filter as favorite

      Notes

        1. favorites.mov
          52.44 MB

            [JRACLOUD-76530] Filter is not available under issue selector for users when linking an issue in the create screen

            Matthew Hunter added a comment -
            Atlassian Update - May 4, 2022

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - May 4, 2022 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              Unassigned Unassigned
              d31ee7a4b64e Aruna Johny (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: