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  1. Jira Platform Cloud
  2. JRACLOUD-76467

Unable to view excel file via excel viewer when it contain text box

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      Issue Summary

      When the excel file have a text box, the excel viewer unable to display the file.

      Steps to Reproduce

      1. Create an excel file and add a text box
      2. Create JIRA issue and attached to the issue.
      3. Click the excel file

      Expected Results

      Excel file display in the excel viewer

      Actual Results

      Excel viewer show blank page.

      Workaround

      Open the file via Microsoft Excel

            [JRACLOUD-76467] Unable to view excel file via excel viewer when it contain text box

            Matthew Hunter added a comment -
            Atlassian Update - April 20, 2022

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - April 20, 2022 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              Unassigned Unassigned
              nroslan Atiqah Roslan
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: