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  1. Jira Platform Cloud
  2. JRACLOUD-76099

Error deleting attachment with property jira.issue.editable set to False

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      Issue Summary

      Error deleting attachment with property "jira.issue.editable" set to False in the workflow step e.g. DONE or CLOSED in new issue view

      Steps to Reproduce

      1. Set "jira.issue.editable" to DONE/CLOSED step in the workflow
      2. Create an issue with attachments
      3. Transition the issue to DONE/CLOSED
      4. Try to delete the attachments.

      Expected Results

      The delete button shouldn't be accessible or the error thrown should mention about the issue is not editable.

      Actual Results

      Error thrown is about connection issue:

      Workaround

      Remove "jira.issue.editable" property in the workflow or if possible, move the issue to a different status first before deleting the attachments.
      (I) It is expected behaviour for the property to block attachments to be deleted as that is part of editing an issue.

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            [JRACLOUD-76099] Error deleting attachment with property jira.issue.editable set to False

            Matthew Hunter added a comment -
            Atlassian Update - April 25, 2022

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - April 25, 2022 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              Unassigned Unassigned
              mfahd Fahd
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: