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  1. Jira Platform Cloud
  2. JRACLOUD-76045

Deleting a custom field linked to a notification generic event prevents the notification scheme from loading correctly in project settings

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      Issue Summary

      When a generic event (system) is configured to trigger a notification for a custom field and said field is moved to trash the configuration persists and this prevents the notification scheme from loading correctly in project settings for any projects that use the scheme.

      Steps to Reproduce

      1. Configure a notification for a custom field using a generic event (system)
      2. Move custom field to trash
      3. Attempt to load the notification scheme in any of the projects that use the scheme where the notification is configured

      Expected Results

      If the field is deleted the configuration should be removed or a warning should be issued to remove the configurations before being able to delete the field

      Actual Results

      • The field can be removed but the configuration persists and no warning are issued
      • The notification scheme doesn't load but the exception is not caught and the page remains in a loading state.

      Workaround

      Restoring the field or deleting the notification events prior to deleting the field.
      Steps detailed in this article.

            [JRACLOUD-76045] Deleting a custom field linked to a notification generic event prevents the notification scheme from loading correctly in project settings

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              Unassigned Unassigned
              3638101d8c0a Jose Gochi
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              0 This affects my team
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                Created:
                Updated:
                Resolved: