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  1. Jira Platform Cloud
  2. JRACLOUD-75916

Page Up/Page Down keyboard keys not working on the New Issue View

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      Issue Summary

      Page Up/Page Down keyboard keys not working on the New Issue View

      Steps to Reproduce

      1. Access a ticket on the New Issue View
      2. click one of the issue columns to focus
      3. Press PageUp/Down

      Expected Results

      • you should scroll

      Actual Results

      • nothing happens

      Workaround

      Use the tab key to select the area of the screen that you'd like to scroll at which point page up/page down will work.

            [JRACLOUD-75916] Page Up/Page Down keyboard keys not working on the New Issue View

            Liron made changes -
            Assignee New: Em Ditchfield [ eabb54fc0692 ]
            Liron made changes -
            Labels New: j-love-csat
            Rene C. [Atlassian Support] made changes -
            Link New: This issue duplicates JRACLOUD-75167 [ JRACLOUD-75167 ]
            Rene C. [Atlassian Support] made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Matthew Canham made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Matthew Canham made changes -
            Remote Link New: This issue links to "BENTO-8616 (JDOG - JIRA Team Dogfood)" [ 528891 ]
            Matthew Canham made changes -
            Description Original: h3. Issue Summary

            Page Up/Page Down keyboard keys not working on the New Issue View

            h3. Steps to Reproduce
            # Access a ticket on the New Issue View
            # click one of the issue columns to focus
            # Press PageUp/Down

            h3. Expected Results
            * you should scroll

            h3. Actual Results

            * nothing happens

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available             		New: h3. Issue Summary

            Page Up/Page Down keyboard keys not working on the New Issue View
            h3. Steps to Reproduce
             # Access a ticket on the New Issue View
             # click one of the issue columns to focus
             # Press PageUp/Down

            h3. Expected Results
             * you should scroll

            h3. Actual Results
             * nothing happens

            h3. Workaround

            Use the tab key to select the area of the screen that you'd like to scroll at which point page up/page down will work.
            Priyadharshini CS (Inactive) made changes -
            Link New: This issue is duplicated by JSWCLOUD-21197 [ JSWCLOUD-21197 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Augusto Pasqualotto (Inactive) created issue -

              eabb54fc0692 Em Ditchfield
              asantos2@atlassian.com Augusto Pasqualotto (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: