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  1. Jira Platform Cloud
  2. JRACLOUD-75702

"Your Work" Tab in Jira does not show the tickets as per the timeline

      Issue Summary

      "Your Work" Tab in Jira does not show the tickets as per the timeline

      Steps to Reproduce

      1. Navigate to "Your Work" tab on your Jira site. For Example, you can find NCP-4 showing created under "More than a Month ago".

      2. If we go to the actual ticket NCP-4, you can see that the ticket was created on November 20th. (Screenshot taken on 10th December).

      Expected Results

      It was Supposed to show the tickets in "the Last month" category but it shows under "More than a month ago". 

      Actual Results

      It shows the tickets under "More than a Month ago" which is confusing for the user.

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

            [JRACLOUD-75702] "Your Work" Tab in Jira does not show the tickets as per the timeline

            We have updated the logic that determines which section the issues fall under for the "Viewed" and "Worked on" tabs on the Your work page. So this bug should be fixed.
            Please note that the created date of the issue is not what is used to determine which section the issue will be in; for the "Viewed" tab we use when the current user last viewed the issue, and for the "Worked on" tab we use when the user last worked on the issue (e.g. updated its status, made a comment etc).

            Hannah Molloy (Inactive) added a comment - We have updated the logic that determines which section the issues fall under for the "Viewed" and "Worked on" tabs on the Your work page. So this bug should be fixed. Please note that the created date of the issue is not what is used to determine which section the issue will be in; for the "Viewed" tab we use when the current user last viewed the issue, and for the "Worked on" tab we use when the user last worked on the issue (e.g. updated its status, made a comment etc).

              Unassigned Unassigned
              a1303999a44a Kiran Talagana (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: