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Bug
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Resolution: Fixed
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High
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11
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Minor
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Issue Summary
Unable to edit 'Custom data' field for Send Web Request in Automation for Jira.
Steps to Reproduce
- Create a new Rule or Open an existing Automation Rule.
- Add the Action Send web request.
- Select the Webhook body as Custom Data.
- The custom data field is disabled and cannot be edited.
Expected Results
The custom data field should be enabled and editable.
Actual Results
The custom data field is disabled and cannot be edited.
Workaround
You can use the browser inspector do make the field editable, as described below:
- Right-click on the field and chose the option Inspect
- In the element as described below, remove the disabled clause and hit the "Enter" key on your keyboard.
<textarea rows="10" class="textarea long-field long-field" name="customBody" id="customBody" disabled=""></textarea>
- is duplicated by
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- Closed
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[JSWCLOUD-22552] Unable to edit 'Custom data' field for Send Web Request in Automation for Jira
Hello there,
This problem should be fixed now. If you see some problems, please create a support ticket related to this at https://support.atlassian.com/
Kind regards,
Atlassian Cloud Support
FYI. I've seen that this issue now seems to be okay for me today - even though no change to this ticket.
The workaround is to use Inspect tool in your browser, find disabled field and remove 'disabled' flag from the HTML definition of this field:
<textarea rows="10" class="textarea long-field long-field" name="customBody" id="customBody" disabled="">
Field will become disabled again as soon as you start typing anything in this field, so the best way around is to copy-paste the content from a text editor/ notepad when you enable it again.
Hope this helps anyone before Atlassian hires 5 developers to fix the issue by removing this one word from the code...
P.S. Another bug found - when adding comments here any image attachments will become broken... I have no words for the lack of quality of those products.
Works!
Thanks