[JRACLOUD-75183] When a user does not have the global permission to browse users they get an error that appears to be a system failure

Type: Suggestion
Resolution: Duplicate
Component/s: Administration - System - General Configuration, Issue - Search - Frontend only, User management - Search
Labels:
- RIBS-Long

Support reference count:
3
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When a user lacks the browse users and groups global permission and attempts to create a user-based search they get the following error:

"The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation."

Users should either get an error that they lack permission or better, should not have the basic search options for searching on a user at all.

Either way, THIS looks like a system failure. This error gets people calling the admin team, asking why Jira is failing.

duplicates

JRACLOUD-74169 Unclear error when user without global "Browse users and groups" permission clicks Assignee in basic search

was cloned as

JRASERVER-73355 When a user does not have the global permission to browse users they get an error that appears to be a system failure

No work has yet been logged on this issue.

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