Up/down and Pg Down/Up keys in the issue view don't work

24 August, 2022
Hello Everyone!

This is now available to all customers who aren’t on Release Tracks. Those on Release Tracks will gain this functionality shortly. We’ve also made the PgUp/PgDown and Home/End keys functional in the Issue View. 

Emily Ditchfield

Jira Software Team

Issue Summary

The keys to navigate (Up/Down/Home/PgUp/End/etc/) don't work in the issue view.

Steps to Reproduce

1. Search for some issues in the Search Issue view. 
2. Select one of the results to view the issue
3. Press the Down/Up or Pg Down/Up keys.
   bug_navigation.mp4

Expected Results

Pressing the down/up or Pg Down/Up keys scrolls through the issue.

Actual Results

The Scroll container doesn't gain the focus when you click on it, unable to use the Keys to navigate.

Notes;

This also happens by simple opening an issue in the new issue view from other functions.

Workaround

• Reload the page.
• Use the tab key to select the area of the screen that you'd like to scroll at which point page up/page down will work.