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  1. Automation for Cloud
  2. AUTO-381

Issue Transitioned trigger doesn't work if a custom event is fired

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    • Severity 3 - Minor
    • 1

    Description

      Issue Summary

      For Automation rules, if a custom event is set to be fired through a post-function, the Issue Transitioned trigger does not work.

      Steps to Reproduce

      1. Add a custom event as a post-function
      2. Build a rule with Issue Transitioned trigger, specifying the transition in which the post-function mentioned in "1" was added.

      Expected Results

      The rule should be triggered.

      Actual Results

      Jira doesn't send webhooks for transitions configured with post-functions in which custom events are fired, so Automation app is not notified and the rule is not triggered.

      Workaround

      Change the Event triggered by your workflow post-function back to Generic Event (make sure to check if this won't impact notifications or integrations).

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              Unassigned Unassigned
              itrojahn@atlassian.com Ilenice
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              Dates

                Created:
                Updated: