Uploaded image for project: 'Jira Cloud (including JIRA Core)'
  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-74092

Better mentions in Slack messages

    XMLWordPrintable

    Details

    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      Currently it's hard to mention Jira users (like reporter, assignee) in Slack messages since Slack requires the slack user id.

      It should be possible to lookup a user's Slack ID on the fly:

      https://api.slack.com/messaging/composing/formatting#mentioning-users

      https://api.slack.com/methods/users.list

      Requires some changes to our message editor though (ADF would help), so we can tell when a user is mentioned in a slack message, to look them up.

      This also happen when you copy the comment body and send via external messages. If at mention users are on the comment body the accountId will show instead.

        Attachments

          Activity

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            hnyeche Prince Nyeche (Inactive)
            Votes:
            8 Vote for this issue
            Watchers:
            7 Start watching this issue

              Dates

              Created:
              Updated: