Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10390

Add the option to hide empty field values for fields available at the customer portal

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None
    • 16
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Description

      The old issue view by default does not display a custom field if empty. On the new issue view, we can configure to hide fields when empty, but if the field is available for the customer on the form we can't hide that field if empty.

      Suggestion

      Would be nice to have the option to hide the fields in case they are empty even if they are displayed in the portal

      Attachments

        Issue Links

          Activity

            People

              190b4dd3c5b7 Loretta Brunette
              tbehm@atlassian.com Thiago Behm
              Votes:
              16 Vote for this issue
              Watchers:
              17 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: