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  1. Jira Service Management Cloud
  2. JSDCLOUD-10390

Add the option to hide empty field values for fields available at the customer portal

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    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Component/s: None
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    • Feedback Policy:

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      Description

      Description

      The old issue view by default does not display a custom field if empty. On the new issue view, we can configure to hide fields when empty, but if the field is available for the customer on the form we can't hide that field if empty.

      Suggestion

      Would be nice to have the option to hide the fields in case they are empty even if they are displayed in the portal

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              Assignee:
              190b4dd3c5b7 Loretta Brunette
              Reporter:
              tbehm@atlassian.com Thiago Behm
              Votes:
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              10 Start watching this issue

                Dates

                Created:
                Updated: