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  1. Jira Platform Cloud
  2. JRACLOUD-73314

No attachment backup will reset the timer to 48 hours if there is existing timer due to backup with attachments previously

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      Issue Summary

      When a user generates a Jira backup with attachments, there's a 48 hours cooldown period where users can't generate another backup with attachments. They are allowed to generate a backup without attachments as this type of backup doesn't have any timer. However, this will reset the backup timer for the Jira backup with attachments.

      Steps to Reproduce

      1. Generate a Jira backup with attachments (48 hours timer)
      2. After 24 hours, the timer should be reduced to 24 hours left.
      3. Now, generate a backup without attachments.
      4. The timer for backup with attachments is reset back to 48 hours.

      Expected Results

      • The backup without attachments should not reset the timer for backup with attachments.

      Actual Results

      • The backup without attachments resets the timer for backup with attachments.

      Workaround

      None.

            [JRACLOUD-73314] No attachment backup will reset the timer to 48 hours if there is existing timer due to backup with attachments previously

              7e3a731ef25c Satyapriya Kaur (Inactive)
              jgan Jonathan Gan (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: