Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-73152

Editing issues causes addons' web panels to reload

    XMLWordPrintable

    Details

      Description

      Issue Summary

      We've received reports that whenever an issue is updated by an app or a user other than themselves, the web panels of apps refresh.

      They've also said it doesn't happen on all instances, and I've been unable to reproduce on my test instance, which suggests that this is caused by a new feature undergoing a progressive rollout.

      https://community.developer.atlassian.com/t/web-panels-on-new-issue-view-are-reloaded-after-external-change-to-an-issue/32599

       

      Steps to Reproduce

      1. Open an new issue view
      2. Add some apps and enable their web panels
      3. Update issue as a different user in another browser session OR update issue programmatically via REST API or third-party app (must also be making calls as different user)

      Expected Results

      The web panels do not refresh to their original state

      Actual Results

      Web panels are refreshing to their original state

      Notes

      The fact that it only happens on some instances suggests that this is caused by a new feature undergoing a rollout.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        Attachments

          Activity

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            mventnor Michael Ventnor
            Votes:
            6 Vote for this issue
            Watchers:
            12 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: