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  1. Jira Platform Cloud
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-73041

Custom date/time format setting not respected when editting a date picker custom field in New Issue View

      Atlassian Update
      👋 As we believe this is a valid use case, we don't have an immediate solution for it in the new issue view. While we are working with the relevant teams to re-evaluate this sitting and if we will keep supporting this capability, please refer to the workaround which by using the old issue view for now.


      Summary

      Editing a custom date picker does not respect the date/format settings and shows "Sunday" and first day of week despite having the "Look and feel" option set for Monday to be start of week.

      Environment

      • New Jira issue view

      Steps to Reproduce

      1. Configure a custom date/time format as shown here
      2. Navigate to an issue and edit a date picker field > Click on the calendar icon

      Expected Results

      • Custom date/time formats should display in the date picker field
        Appears as custom date format example:

      Actual Results

      • The format always appears as "yyyy/mm/dd h:mm a" with Sunday as first day of week
        Appears as in the New issue view as:
        Appears in old issue view as:

      Workaround

      Turn off the new issue view by clicking your avatar(bottom left corner of Jira) > Personal settings. Under "Jira labs" - turn off the toggle switch:
      Direct path: https://<instance_name>.atlassian.net/secure/ViewPersonalSettings.jspa

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            [JRACLOUD-73041] Custom date/time format setting not respected when editting a date picker custom field in New Issue View

            Yousef Abusamak made changes -
            Description Original: h3. Summary

            Editing a custom date picker does not respect the date/format settings and shows "Sunday" and first day of week despite having the "Look and feel" option set for Monday to be start of week.

            h3. Environment
            - New Jira issue view

            h3. Steps to Reproduce
            # Configure a custom date/time format as shown [here|https://confluence.atlassian.com/adminjiracloud/configuring-the-look-and-feel-of-your-jira-applications-780861527.html]
            # Navigate to an issue and edit a date picker field > Click on the calendar icon


            h3. Expected Results
            * Custom date/time formats should display in the date picker field
            Appears as custom date format example: !screenshot-2.png|thumbnail!

            h3. Actual Results
            * The format always appears as "yyyy/mm/dd h:mm a" with Sunday as first day of week
            Appears as in the New issue view as: !screenshot-1.png|thumbnail!
            Appears in old issue view as: !screenshot-2.png|thumbnail!


            h3.Workaround

            Turn off the new issue view by clicking your avatar(bottom left corner of Jira) > Personal settings. Under "Jira labs" - turn off the toggle switch:
            Direct path: https://&lt;instance_name&gt;.atlassian.net/secure/ViewPersonalSettings.jspa
            New: Atlassian Update
            👋 As we believe this is a valid use case, we don't have an immediate solution for it in the new issue view. While we are working with the relevant teams to re-evaluate this sitting and if we will keep supporting this capability, please refer to the workaround which by using the old issue view for now.


            ----


            h3. Summary

            Editing a custom date picker does not respect the date/format settings and shows "Sunday" and first day of week despite having the "Look and feel" option set for Monday to be start of week.

            h3. Environment
            - New Jira issue view

            h3. Steps to Reproduce
            # Configure a custom date/time format as shown [here|https://confluence.atlassian.com/adminjiracloud/configuring-the-look-and-feel-of-your-jira-applications-780861527.html]
            # Navigate to an issue and edit a date picker field > Click on the calendar icon


            h3. Expected Results
            * Custom date/time formats should display in the date picker field
            Appears as custom date format example: !screenshot-2.png|thumbnail!

            h3. Actual Results
            * The format always appears as "yyyy/mm/dd h:mm a" with Sunday as first day of week
            Appears as in the New issue view as: !screenshot-1.png|thumbnail!
            Appears in old issue view as: !screenshot-2.png|thumbnail!


            h3.Workaround

            Turn off the new issue view by clicking your avatar(bottom left corner of Jira) > Personal settings. Under "Jira labs" - turn off the toggle switch:
            Direct path: https://&lt;instance_name&gt;.atlassian.net/secure/ViewPersonalSettings.jspa
            Yousef Abusamak made changes -
            Parent New: JRACLOUD-70555 [ 1053070 ]
            Workflow Original: JAC Bug Workflow v3 [ 3730927 ] New: JAC Sub-task Workflow [ 3818292 ]
            Issue Type Original: Bug [ 1 ] New: Sub-task [ 6 ]
            Yousef Abusamak made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            Andrew Freedman made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 469052 ]
            Gustavo Marin (Inactive) made changes -
            Assignee New: Fernando Bordallo [ fbordallo ]
            Yu Wang (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 468387 ]
            Andrew Freedman made changes -
            Due Date Original: 27/Dec/2019 New: 02/Jan/2020
            Bugfix Automation Bot made changes -
            Support reference count Original: 9 New: 10
            Bruno Bertechini made changes -
            Labels Original: architectural bento New: architectural bento jsre-techops
            Dylan made changes -
            Labels Original: bento New: architectural bento

              fbordallo Fernando Bordallo
              enasef Eithar N. (Inactive)
              Votes:
              4 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: