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  1. Jira Platform Cloud
  2. JRACLOUD-72351

When using the new issue view, adding users in multi user picker field shows duplicate users

      Summary

      When using the new issue view, adding users in multi user picker field shows duplicate users

      Steps to Reproduce

      • Add 2-3 users in a multi user picker field
      • Refresh the page > some of the users will be duplicate
      • The issue does not occur in old issue view

      Expected Results

      Users in the multi user picker field should not show duplicate users

      Actual Results

      Workaround

      Use the old view.

          Form Name

            [JRACLOUD-72351] When using the new issue view, adding users in multi user picker field shows duplicate users

            Megha added a comment -
            Atlassian Update - October 26, 2020

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Megha added a comment - Atlassian Update - October 26, 2020 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

            Dave Sausville added a comment - - edited

            Happens with Classic project for us too.  Same thing occurs with multi-group picker.

            Dave Sausville added a comment - - edited Happens with Classic project for us too.  Same thing occurs with multi-group picker.

            Jeffrey added a comment -

            This issue occurs on the classic project. No idea about next-gen.

            Jeffrey added a comment - This issue occurs on the classic project. No idea about next-gen.

            Hi, is this from a next-gen or classic project? "Multi-user picker" field implies classic, can you confirm this, rdey@atlassian.com?

            Ed Zhang (Automation) added a comment - Hi, is this from a next-gen or classic project? "Multi-user picker" field implies classic, can you confirm this, rdey@atlassian.com ?

              Unassigned Unassigned
              rdey@atlassian.com Ratnarup
              Affected customers:
              5 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: