Pasting an attachment is not automatically resized nor shown as thumbnail which impacts the User Experience

Summary

As a Jira user when I try to paste an attachment it shows up very large within a comment so I need to scroll back and forth to see it.

As you can see in the screenshot there is a bar (colored in yellow) and the user should scroll back and forth.

(Note: A video is pasted as an internal comment to describe better the behavior. )

Environment

• Cloud
• New issue view

Steps to Reproduce

1. Access to a Jira issue in the new issue view
2. Try to drag and drop a large image to the comment field

Expected Results

• The image is resized automatically and it shows up in a friendly and clear way to ensure a good User Experience.

OR

• As it used to be in the old issue view, the image shows up as thumbnail.

Actual Results

• The attachment shows up unreasonably large.

Notes

• A valid option would be to provide the administrator the option to Configure thumbnail size via attachment settings.

Or,

• Give the user himself the option to resize the image easily.

Or,

• Show the image as thumbnail, by default, as it used to show in the old issue view.

Workaround

• Either disable the new issue view from the personal settings or edit the comment in the old issue view (you can do this by appending ?oldIssueView=true to the url) and modify the value shown in the screenshot below:
  • 
• And change it to:
  •