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  1. Jira Platform Cloud
  2. JRACLOUD-71782

In the New Jira Issue View, when creating an inline subtask which has a field required, Jira won't remember the subtask type

      Summary

      In the New Jira Issue View, when the user clicks to create a subtask within a task, an "inline issue creator" will open for the user to create the subtask. If the subtask is using a field configuration which requires a field and that field is mapped to the screen used by the "create issue" operation, a screen will pop up so that the user fills the data for the required field.

      In this moment, Jira won't remember which subtask issue type the user has previously selected. You can view the following video about this:

      JRACLOUD-71782.mp4

      Steps to Reproduce

      • Access an issue (that is not a subtask) using the New Jira Issue View;
      • Be sure you have multiple subtask issue types available;
      • Be sure you select a subtask issue type which has a required field in the screen used by the "create issue" operations;
      • Try to create a new subtask;
      • Select a random subtask issue type;
      • Fill the Summary field;

      Expected Results

      • Jira will open a popup, and the random subtask issue type selected.

      Actual Results

      • Jira will open a popup with the first subtask issue type available

      Workaround(s)

      • Although probably not feasible, a workaround would be admins to make the field in the screen used by the "create issue" operation optional.

            [JRACLOUD-71782] In the New Jira Issue View, when creating an inline subtask which has a field required, Jira won't remember the subtask type

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 3123124 ] New: JAC Bug Workflow v3 [ 3361353 ]
            Peggy made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            Peggy made changes -
            Link New: This issue duplicates JRACLOUD-71728 [ JRACLOUD-71728 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Ky Pham made changes -
            Component/s New: Issue Creation [ 46596 ]
            Component/s Original: Navigation [ 46540 ]
            Ricardo Gebhardt (Inactive) made changes -
            Description Original: h3. Summary
            In the New Jira Issue View, when the user clicks to create a subtask within a task, an "inline issue creator" will open for the user to create the subtask. If the subtask is using a field configuration which requires a field and that field is mapped to the screen used by the "create issue" operation, a screen will pop up so that the user fills the data for the required field.

            In this moment, Jira won't remember which subtask issue type the user has previously selected. You can view the following video about this:

             [^JRACLOUD-71782.mp4]

            h3. Steps to Reproduce
            * Access an issue (that is not a subtask) using the New Jira Issue View;
            * Be sure you have multiple subtask issue types available;
            * Be sure you select a subtask issue type which has a required field in the screen used by the "create issue" operations;
            * Select a random subtask issue type
            * Try to create a new subtask, filling the Summary field;

            h3. Expected Results
            * Jira will open a popup, and the random subtask issue type selected.

            h3. Actual Results
            * Jira will open a popup with the first subtask issue type available

            h3. Workaround(s)
            * Although probably not feasible, a workaround would be admins to make the field in the screen used by the "create issue" operation optional.
            New: h3. Summary
            In the New Jira Issue View, when the user clicks to create a subtask within a task, an "inline issue creator" will open for the user to create the subtask. If the subtask is using a field configuration which requires a field and that field is mapped to the screen used by the "create issue" operation, a screen will pop up so that the user fills the data for the required field.

            In this moment, Jira won't remember which subtask issue type the user has previously selected. You can view the following video about this:

             [^JRACLOUD-71782.mp4]

            h3. Steps to Reproduce
            * Access an issue (that is not a subtask) using the New Jira Issue View;
            * Be sure you have multiple subtask issue types available;
            * Be sure you select a subtask issue type which has a required field in the screen used by the "create issue" operations;
            * Try to create a new subtask;
            * Select a random subtask issue type;
            * Fill the Summary field;

            h3. Expected Results
            * Jira will open a popup, and the random subtask issue type selected.

            h3. Actual Results
            * Jira will open a popup with the first subtask issue type available

            h3. Workaround(s)
            * Although probably not feasible, a workaround would be admins to make the field in the screen used by the "create issue" operation optional.
            Ricardo Gebhardt (Inactive) made changes -
            Description Original: h3. Summary
            In the New Jira Issue View, when the user clicks to create a subtask within a task, an "inline issue creator" will open for the user to create the subtask. If the subtask is using a field configuration which requires a field and that field is mapped to the
            h3. Steps to Reproduce
            * Log in as a Jira admin;
            * Access the "Manage Apps" section;
            * Click *+ Build a new app*;

            h3. Expected Results
            * Jira opens the correct page for this functions.

            h3. Actual Results
            * Jira throws a 404 error instead.

            h3. Workaround(s)
            * There is none.
            New: h3. Summary
            In the New Jira Issue View, when the user clicks to create a subtask within a task, an "inline issue creator" will open for the user to create the subtask. If the subtask is using a field configuration which requires a field and that field is mapped to the screen used by the "create issue" operation, a screen will pop up so that the user fills the data for the required field.

            In this moment, Jira won't remember which subtask issue type the user has previously selected. You can view the following video about this:

             [^JRACLOUD-71782.mp4]

            h3. Steps to Reproduce
            * Access an issue (that is not a subtask) using the New Jira Issue View;
            * Be sure you have multiple subtask issue types available;
            * Be sure you select a subtask issue type which has a required field in the screen used by the "create issue" operations;
            * Select a random subtask issue type
            * Try to create a new subtask, filling the Summary field;

            h3. Expected Results
            * Jira will open a popup, and the random subtask issue type selected.

            h3. Actual Results
            * Jira will open a popup with the first subtask issue type available

            h3. Workaround(s)
            * Although probably not feasible, a workaround would be admins to make the field in the screen used by the "create issue" operation optional.
            Ricardo Gebhardt (Inactive) made changes -
            Attachment New: JRACLOUD-71782.mp4 [ 344811 ]
            Ricardo Gebhardt (Inactive) made changes -
            Description New: h3. Summary
            In the New Jira Issue View, when the user clicks to create a subtask within a task, an "inline issue creator" will open for the user to create the subtask. If the subtask is using a field configuration which requires a field and that field is mapped to the
            h3. Steps to Reproduce
            * Log in as a Jira admin;
            * Access the "Manage Apps" section;
            * Click *+ Build a new app*;

            h3. Expected Results
            * Jira opens the correct page for this functions.

            h3. Actual Results
            * Jira throws a 404 error instead.

            h3. Workaround(s)
            * There is none.
            Ricardo Gebhardt (Inactive) created issue -

              Unassigned Unassigned
              rgebhardt@atlassian.com Ricardo Gebhardt (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: