Details
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Bug
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Resolution: Timed out
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Low
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6
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Severity 3 - Minor
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Description
Issue Summary
Attachments do not import if project keys do not respect the default project key pattern
Environment
- Jira Server to Jira Cloud migration
Steps to Reproduce
- On Jira Server, have projects with a keys outside of the following default pattern: [A-Z][A-Z0-9]+ (Example, 111-000001)
- Export a Server backup
- Import backup in to Cloud
- Create ZIP archive of /data/attachments/ directory from Server instance
- Use 'Import Attachments' function to import the Jira attachments
Expected Results
Attachments are imported successfully
Actual Results
Attachments do not load, no errors shown in logs
Workaround
The project keys will need to be updated to respect the default project key pattern as well as update the attachment directories with the new project and issue keys