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  1. Jira Platform Cloud
  2. JRACLOUD-70795

Atlassian Logo and Icons Attached in Gmail Notifications

      Summary

      Notification is being delivered with all Atlassian logos as attachments on Gmail.

      Expected Result

      Notifications will come with logs inline with the message.

      Actual Result

      The logos are coming as attachments to.
      Example.

      Workaround

      None at the moment.

            [JRACLOUD-70795] Atlassian Logo and Icons Attached in Gmail Notifications

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 2909181 ] New: JAC Bug Workflow v3 [ 3360662 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Sami Jaatinen made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            Jaime S made changes -
            Attachment New: first_message_with_attachments.eml [ 329305 ]
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count New: 2
            Gabriel Senna made changes -
            Summary Original: Images Attached in Gmail Notifications New: Atlassian Logo and Icons Attached in Gmail Notifications
            Gabriel Senna made changes -
            Description Original: h3. Summary
            Notification is being delivered with all Atlassian logos as attachments on Gmail.


            h3. Steps to replicate
            Create project with the property jira.permission.create.clone.denied
            Create issue
            Transition issue to the status with the property

            h3. Expected Result
            Able to visualize the issue

            h3. Actual Result
            Unable to visualize the issue.

            h3. Workaround
            Remove the property will make the issue appear. After that, you can add the property back, that the issue will continue to show up.
            New: h3. Summary
            Notification is being delivered with all Atlassian logos as attachments on Gmail.

            h3. Expected Result
            Notifications will come with logs inline with the message.

            h3. Actual Result
            The logos are coming as attachments to.
            Example.
             !jira gmail screenshot.png|thumbnail!

            h3. Workaround
            None at the moment.
            Gabriel Senna made changes -
            Attachment New: jira gmail screenshot.png [ 328881 ]
            Gabriel Senna made changes -
            Description New: h3. Summary
            Notification is being delivered with all Atlassian logos as attachments on Gmail.


            h3. Steps to replicate
            Create project with the property jira.permission.create.clone.denied
            Create issue
            Transition issue to the status with the property

            h3. Expected Result
            Able to visualize the issue

            h3. Actual Result
            Unable to visualize the issue.

            h3. Workaround
            Remove the property will make the issue appear. After that, you can add the property back, that the issue will continue to show up.
            Gabriel Senna created issue -

              Unassigned Unassigned
              gsenna Gabriel Senna
              Affected customers:
              2 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: