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Bug
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Resolution: Timed out
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Low
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3
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Severity 3 - Minor
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Summary
The assign user list currently returns users with no application access. It checks the roles, groups and users associated to the permission but does not take in consideration of the application access. When attempting to assign the issue however, the ticket will not be assigned to the user with no application access however. So it mostly a bug with the user list.
Investigation Done
The 2 JIRA REST end point below returns users with no application access as assignable users.
/rest/api/latest/user/assignable/search?username=valkyrie_191089&projectKeys=TSD&issueKey=TSD-16&maxResults=50&startAt=0 /rest/api/2/user/permission/search?username=valkyrie_191089&issueKey=TSD-16&permissions=ASSIGNABLE_USER
I think fixing the above end points will fix the bug.
Note : This problem also happens to the V3 REST end points specified here.
Expected Results
The assignable user list should only return users with proper permission AND access.
Current Results
The assignable user list returns users without application access.
Workaround
One of our customers, Andrey, has provided a workaround.
As a workaround you can check if the user has the required application access via '/rest/api/2/user' and username= and expand=applicationRoles parameters and if there is an application access, then check the assignable permission with any of mentioned calls.
- relates to
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JRACLOUD-81318 Hide or filter out portal only users (JSM Customers) who don't have Jira application access to appear on assignee, reporters, project lead and project roles list
- Gathering Interest
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DONUT-3060 Failed to load
- mentioned in
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Page Failed to load
[JRACLOUD-70198] Assignable user list returns users with no application access
| Remote Link | Original: This issue links to "DONUT-3060 (JDOG - JIRA Team Dogfood)" [ 386374 ] | New: This issue links to "DONUT-3060 (JDOG)" [ 386374 ] |
| Link | New: This issue is related to JRACLOUD-80305 [ JRACLOUD-80305 ] |
| Labels | Original: phoenix-be phoenix-triage stale-bulk-close202010 timeout-bulk-close202010 | New: phoenix-be phoenix-triage timeout-bulk-close202010 |
| Labels | Original: phoenix-be phoenix-triage stale-bulk-close202010 | New: phoenix-be phoenix-triage stale-bulk-close202010 timeout-bulk-close202010 |
| Resolution | New: Timed out [ 10 ] | |
| Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
| Labels | Original: phoenix-be phoenix-triage | New: phoenix-be phoenix-triage stale-bulk-close202010 |
| Support reference count | Original: 2 | New: 3 |
| Assignee | Original: Vinit Jain [ vjain@atlassian.com ] |
| Assignee | Original: Prasad Prabhu [ pprabhu@atlassian.com ] | New: Vinit Jain [ vjain@atlassian.com ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 483391 ] |