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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-69482

Ctrl + C creates a new ticket instead of copying content

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: High
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Dashboards & Reports
    • Labels:
      None

      Description

      Summary

      Ctrl + C, commonly used as a shortcut to copy content, behaves as if Control key is not pressed, opening the Create new issue dialog window.

      Environment

      • Jira Cloud
      • Chrome v66 browser
      • Effects both Windows and Mac client environments

      Steps to Reproduce

      1. Go to System Dashboard or Issue Screen
      2. With the cursor, click and select some static text on the screen
      3. Then attempt to copy the selected text (excluding text in an  field) with your keyboard shortcut Ctrl + C for Windows, Command + C for Mac

      Expected Results

      Copy selected content only.

      Actual Results

      Issue creation screen is opened, in addition to copying the content selected.

      Notes

      Workaround

      No workaround found.

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              Assignee:
              Unassigned
              Reporter:
              ggattino Gustavo Gattino
              Votes:
              59 Vote for this issue
              Watchers:
              32 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: