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  1. Jira Cloud
  2. JRACLOUD-69343

Allow getting attachments from all drives in Google drive

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Details

    • Suggestion
    • Resolution: Unresolved
    • XP - Media
    • None
    • 1
    • 7
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    Description

      Problem Definition

      • In all attachment windows, upon connecting to Google Drive, it only shows folders and files from 'MY DRIVE'
      • For Google accounts that have team drives, it will not reflect in the attachment window when connected

      Suggested Solution

      • Upon logging in Google drive, the window should reflect the same as in Google Drive and not only showing "My Drive".

      Why this is important

      • For team collaboration, team drives have been used to store files which is essential to be able to attach it to Jira

      Workaround

      • Copy the file from team drive and paste it in My Drive
      • Proceed to attach the file in Jira

      Attachments

        1. Attachment window only shows My Drive.png
          31 kB
          Ku Ahmad Najmi Ku Jaafar
        2. In Google drive, Team drive.png
          46 kB
          Ku Ahmad Najmi Ku Jaafar

        Issue Links

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              Unassigned Unassigned
              kkujaafar Ku Ahmad Najmi Ku Jaafar (Inactive)
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              108 Vote for this issue
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              Dates

                Created:
                Updated: