Details
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Bug
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Resolution: Fixed
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Low
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None
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1
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Severity 3 - Minor
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Description
Summary
Having a post-function of Zendesk in the workflow step (notify Zendesk support) the notification of the transition is sent without the comment in the email content.
Steps to Reproduce
- Add the post-function notify Zendesk support in a transition on workflow step
- Transition an issue and add a comment during the transition (that has the post-function)
- Verify the notification email
Expected Results
The email notification has the comment in its content
Actual Results
The email notification didn't bring the comment on its content
Notes
It happens when adding a comment during a transition that has this post-functions. Directly comments and other transitions of the workflow aren't impacted