Details
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Bug
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Resolution: Won't Fix
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High
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None
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None
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35
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Severity 3 - Minor
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265
Description
Summary
- CSV Importer produces errors when checking the Map Field Value for the Issue Type field
Environment
- JIRA Cloud
Steps to Reproduce
- Create a CSV file defining values for the Issue Type field
- Access “External System Importer”
- Click on CSV
- Choose the Defined in CSV option
- Associate CSV values with Jira fields and check the Map Field Value option for the Issue Type field
- Click Next
Expected Results
- CSV import goes through without a hitch
Actual Results
The following error is triggered:
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getIssueTypes' in class com.atlassian.jira.plugins.importer.imports.csv.web.CsvValueMappingsPage threw exception java.lang.NullPointerException at com.atlassian.jira.plugins.jim-plugin:actions//templates/admin/views/csv/csvValueMappingsPage.vm[line 101, column 51] at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.parser.node.ASTElseIfStatement.render(ASTElseIfStatement.java:92) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:106) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.Foreach.performIteration(Foreach.java:393) at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:316) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.Foreach.performIteration(Foreach.java:393) at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:316) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:122) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:113) at com.atlassian.jira.web.dispatcher.JiraVelocityViewDispatcher.dispatch(JiraVelocityViewDispatcher.java:50) at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchViaVelocityView(JiraWebworkViewDispatcher.java:89) at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchView(JiraWebworkViewDispatcher.java:56) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:184) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at com.atlassian.jira.servlet.WebExceptionCheckingServlet.delegate(WebExceptionCheckingServlet.java:86) at com.atlassian.jira.servlet.WebExceptionCheckingServlet.service(WebExceptionCheckingServlet.java:32) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.atlassian.jira.web.filters.JiraAbstractHttpFilter.lambda$doFilter$0(JiraAbstractHttpFilter.java:33) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:75) at com.atlassian.jira.web.filters.JiraAbstractHttpFilter.doFilter(JiraAbstractHttpFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at
- Using issuetype.csv
as a test file, considering that the Service Desk Test project did not have a default issue type, the following outcomes were observed:
Option Map Field Value Option Has Default Issue Type Outcome Import to Project Unchecked No 
Works as expected 
Import to Project Checked No Works as expected Defined in CSV Unchecked No Works as expected Defined in CSV Checked No Error is returned Defined in CSV Checked Yes Works as expected *Work as expected if the issue type defined in the CSV file is mapped at the project, if it is not mapped, then it will fail
Workaround
- Use one of the options where the problem was not observed, as defined in the table above