• Type: Bug
• Resolution: Fixed
• Priority: Low
• Component/s: Backup and Restore
• Labels:

  • affects-cloud

[JRACLOUD-65502] Import from CSV to Jira does not update Resolved Date field

Monique Khairuliana (Inactive) made changes - 15/Aug/2019 5:42 AM

Workflow	Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1619308 ]	New: JAC Bug Workflow v3 [ 3361737 ]
Status	Original: Resolved [ 5 ]	New: Closed [ 6 ]

Eric S (Inactive) made changes - 11/Sep/2018 2:17 AM

Component/s		New: Backup and Restore [ 46592 ]
Component/s	Original: Backup & Restore - Import From CSV [ 46639 ]

Dario B made changes - 20/Jul/2018 9:47 AM

Resolution		New: Fixed [ 1 ]
Status	Original: Verified [ 10005 ]	New: Resolved [ 5 ]

Dario B made changes - 20/Jul/2018 9:44 AM

Description

Original: h3. Summary Import from CSV does not update Resolved Date field h3. Environment Cloud h3. Steps to Reproduce Prepare CSV file to include a Resolved Date field Go to External System Import > Use Jira Import Wizard > https://<instance>.atlassian.net/secure/admin/ExternalImport1.jspa Choose CSV > Import CSV file created in 1 Click Next Define date as included in CSV and click Next Wait for Success message h3. Expected Results Resolved Date Fields are updated with CSV values

New: {panel:title=Status Update|borderStyle=solid|borderColor=#ff7f7f|titleBGColor=#ff7f7f|bgColor=#e5e5e5} This is now working in Cloud. Only, the resolution dates are not imported/updated from CSV if you do not import/update the *Resolution* field as well.  As per the ["Is there a way to change the "Resolution Date" thread in the Atlassian Community|https://community.atlassian.com/t5/Jira-questions/Is-there-a-way-to-change-the-quot-Resolution-Date-quot-in-Jira/qaq-p/385739], in order to update the resolution dates you need a CSV file with at least the below 4 fields:  # Issue Key  # Summary  # Resolution  # Resolved (to be mapped to "Date Resolved"){panel} h3. Summary Import from CSV does not update Resolved Date field h3. Environment Cloud h3. Steps to Reproduce Prepare CSV file to include a Resolved Date field  Go to External System Import > Use Jira Import Wizard > https://<instance>.atlassian.net/secure/admin/ExternalImport1.jspa  Choose CSV > Import CSV file created in 1  Click Next  Define date as included in CSV and click Next  Wait for Success message h3. Expected Results Resolved Date Fields are updated with CSV values

SET Analytics Bot made changes - 13/Jul/2018 12:41 AM

Support reference count

Original: 4

New: 5

SET Analytics Bot made changes - 24/May/2018 12:48 AM

Support reference count

Original: 3

New: 4

Atiqah Roslan made changes - 23/May/2018 7:41 AM

Description

Original: h3. Summary Import from CSV does not update Resolved Date field h3. Environment Cloud h3. Steps to Reproduce Prepare CSV file to include a Resolved Date field Go to External System Import > Use Jira Import Wizard > https://<instance>.atlassian.net/secure/admin/ExternalImport1.jspa Choose CSV > Import CSV file created in 1 Click Next Define date as included in CSV and click Next Wait for Success message h3. Expected Results Resolved Date Fields are updated with CSV values h3. Workaround Update in database, to do this you will need to Contact Atlassian Cloud Support

New: h3. Summary Import from CSV does not update Resolved Date field h3. Environment Cloud h3. Steps to Reproduce Prepare CSV file to include a Resolved Date field Go to External System Import > Use Jira Import Wizard > https://<instance>.atlassian.net/secure/admin/ExternalImport1.jspa Choose CSV > Import CSV file created in 1 Click Next Define date as included in CSV and click Next Wait for Success message h3. Expected Results Resolved Date Fields are updated with CSV values

Bugfix Automation Bot made changes - 19/May/2017 1:03 AM

Support reference count

Original: 1

New: 3

Confluence Escalation Bot (Inactive) made changes - 12/Apr/2017 1:33 AM

Support reference count

Original: 2

New: 1

Kiran (Inactive) made changes - 11/Apr/2017 4:23 AM

Occurrence Factor

New: 25% [ 12831 ]

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