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  1. Jira Cloud
  2. JRACLOUD-64747

CSV importer doesn't import 'Select List (cascading)' field data correctly

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      CSV importer doesn't import Select List (cascading) field data correctly.
      This problem happens only when we use Issues > Import Issues from CSV on the top page.
      This problem never happens when we import CSV with using System > External System Import in Administration page.

      Steps to Reproduce

      1. Create a project
      2. Add Select List (cascading) custom field and set their options
      3. Associate the custom field to the project you created on step1
      4. Import CSV (See example file) from Issues > Import Issues from CSV

      Expected Results

      The CSV data should be imported to JIRA correctly.

      Actual Results

      Select List (cascading) custom field data (especially the child option) wasn't imported. (See following screenshot)

      Workaround

      Use System > External System Import in Administration page instead.

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              ohookins@atlassian.com Oliver Hookins (Inactive)
              Anonymous Anonymous
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              Dates

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                Updated:
                Resolved: