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  1. Jira Platform Cloud
  2. JRACLOUD-60427

Remove ability to add portal user as reporter

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    • Resolution: Duplicate
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      If an instance has Service Desk, users can add customer portal-only users as reporters of tickets in Software and Core projects. This can be problematic, and can cause confusion among other users, as portal-users should be completely restricted to Service Desk projects. If possible, I believe we should remove that ability from the product.

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            [JRACLOUD-60427] Remove ability to add portal user as reporter

            Anusha Rutnam made changes -
            Link New: This issue duplicates JRACLOUD-81318 [ JRACLOUD-81318 ]
            Anusha Rutnam made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Anusha Rutnam made changes -
            Link New: This issue duplicates ID-8128 [ ID-8128 ]
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            iDa Khoshvaght made changes -
            Link Original: This issue duplicates JRACLOUD-27212 [ JRACLOUD-27212 ]
            iDa Khoshvaght made changes -
            Link New: This issue duplicates JRACLOUD-27212 [ JRACLOUD-27212 ]
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            Bruno made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 706255 ]
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4

              Unassigned Unassigned
              efranklin Eric Franklin (Inactive)
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              7 Vote for this issue
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                Created:
                Updated:
                Resolved: