Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-47609

Enable notification e-mails to be threaded (support in-reply-to header)

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Currently I get a lot of e-mails for small changes of the same ticket. It would be very helpful to see those e-mails as a conversation (thread) in GMail or Outlook or Thunderbird. I saw a tip in the answers forum to set the template to include RE: in the subject. however that is not sufficient if you change the subject based on for example status transitions.

      A much better and robust solution would be to set the in-reply-to header to the ticket ID or something else that is constant to the ticket.

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JRACLOUD-1369 Reduce JIRA email chatiness

          • Closed
          is related to

          Suggestion - JRASERVER-47609 Enable notification e-mails to be threaded (support in-reply-to header)

          • Closed

          Activity

            People

              Unassigned Unassigned
              d221a146104f conficio
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: