Details
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Bug
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Resolution: Fixed
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Low
Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Summary
It is possible to install any 32 bit version of JIRA prior to JIRA 7 on Windows 7 64 bit, but installing 32 bit JIRA 7 on Windows 64 bit ends up with issues.
The root cause is, installer tries to run JIRA with incorrect version of tomcat binary
Environment
Windows 7 64 bit
Steps to Reproduce
Install JIRA 7 32 bit on Windows 7 64 bit
Expected Results
JIRA 7 32 bit should run and work perfectly
Actual Results
The installation is successful, but navigating to JIRA instance URL does not return anything.
Also there won't be any JIRA Home directory.
User is not able to run the JIRA Service.
Workaround
in file <install-dir>\bin\service.bat locate line:
set "EXECUTABLE=%CATALINA_HOME%\bin\tomcat8.exe.x64"
and replace it with (remove x64):
set "EXECUTABLE=%CATALINA_HOME%\bin\tomcat8.exe"
in file bin/check-java.bat remove quotes around %_EXECJAVA%
Attachments
Issue Links
- is related to
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JRASERVER-45583 Unable To Install JIRA 7 32 bit on Windows 64 bit
- Closed