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  1. Jira Cloud
  2. JRACLOUD-40997

Cannot add comment in transition screen if destination status has jira.permission.comment.user set to false

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Description

    NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

    This seems to be caused by the bugfix for: https://jira.atlassian.com/browse/JRA-40310

    In 6.3.9 and later, you can no longer add a comment in a transition screen if the destination status has jira.permission.comment.user set to false or denied. The message below is displayed in a red banner when you try to transition the issue:
    <username>, you do not have the permission to comment on this issue.

    This should not be the case because the comment permission property should be based on the CURRENT status of the issue. To put it in simply, the transition was not yet executed so adding a comment should be allowed.

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      Issue Links

        is caused by

        Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-40629 Default post functions order causing values added in transition to be denied with certain status' property

        • Low - Low priority issues
        • Closed
        is related to

        Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-40310 Changing assignees in transition screen is taking into account the permission property of the CURRENT status, not the DESTINATION status

        • Medium - Medium priority issues
        • Closed

        Bug - A problem which impairs or prevents the functions of the product. JRASERVER-40997 Cannot add comment in transition screen if destination status has jira.permission.comment.user set to false

        • Medium - Medium priority issues
        • Closed
        relates to

        Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-32715 jira.permission.comment property in workflow step causing users to be unable to transition or view issues

        • Medium - Medium priority issues
        • Closed

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          People

            ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
            dleng Daniel Leng (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: