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  1. Jira Platform Cloud
  2. JRACLOUD-39346

Ability to set due date automatically by a workflow post function

    • 9
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      For example:
      1. Support Staff Submits Bug
      2. Developers resolve bug which sets due date 5 days from transition
      3. Support/QA test, confirm fix, close bug

            [JRACLOUD-39346] Ability to set due date automatically by a workflow post function

            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 9
            SET Analytics Bot made changes -
            Support reference count Original: 7 New: 8
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            Anusha Rutnam made changes -
            Link New: This issue is related to JRACLOUD-62041 [ JRACLOUD-62041 ]
            Andy Heinzer made changes -
            Component/s New: Project Administration - Workflows and statuses [ 53194 ]
            SET Analytics Bot made changes -
            Support reference count New: 6
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3152207 ] New: JAC Suggestion Workflow 3 [ 3658591 ]

            Landed on this ticket because of a question about the lack of configuration possibilities in Automation feature in the Service Desk software: https://community.atlassian.com/t5/Jira-Service-Desk-questions/For-automation-rules-in-JIRA-Service-Desk-is-there-a-way-to-set/qaq-p/859398

            Seems like it will never get enough interest as long as Atlassian is selling automation add-ons that have the same/better features.

            All fields should support a JQL, CRON expressions and parameters like {today} to set dates automatically.

            Thiago Schmid added a comment - Landed on this ticket because of a question about the lack of configuration possibilities in Automation feature in the Service Desk software: https://community.atlassian.com/t5/Jira-Service-Desk-questions/For-automation-rules-in-JIRA-Service-Desk-is-there-a-way-to-set/qaq-p/859398 Seems like it will never get enough interest as long as Atlassian is selling automation add-ons that have the same/better features. All fields should support a JQL, CRON expressions and parameters like {today} to set dates automatically.
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2336783 ] New: JAC Suggestion Workflow [ 3152207 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]

            Mark Allen added a comment -

            +1

            How is this not in place already?

            Mark Allen added a comment - +1 How is this not in place already?

              Unassigned Unassigned
              jcurry Jeff Curry
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                Created:
                Updated: