Custom Field is not being exported to Excel if Custom Field does not apply to all Issue Types in Issue Navigator

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: None

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Steps to Reproduce

      • Create a custom field (Eg. Severity) and make sure that it is applied ONLY to Bug issue type
      • Create a few issues with the Bug issue type
      • Add the column in the Issue Navigator and confirm that it appears on the search for Issue Type Bug

      • However, searching for All Issue Types does not render the Severity column:
      • Exporting the view to Excel can be deceiving as the value of the custom field is lost comparing the following screenshot(s)
        • All Issue Type
        • Bug Issue Type

      Maybe there can be some sort of improvement to this? At least to give the user to fully export the view to include all the fields regardless of the Issue Type or if there are any other approach to this?

        1. excel_1.JPG
          140 kB
          Ahmad Danial
        2. excel_2.JPG
          71 kB
          Ahmad Danial
        3. issue_navigator_1.JPG
          79 kB
          Ahmad Danial
        4. issue_navigator_2.JPG
          142 kB
          Ahmad Danial
        5. issue_navigator_3.JPG
          91 kB
          Ahmad Danial

              Assignee:
              Unassigned
              Reporter:
              Ahmad Danial (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: