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  1. Jira Platform Cloud
  2. JRACLOUD-29204

Custom Field "Date Time" is not following the format on the "Date/Time Formats"

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      The Date Time custom field does not comply to the rules of configuration of "Date/Time Formats" from the Look and Feel. Kindly refer to the attached screenshots.

      Example: Complete Date/Time Format dd/MMM/yy HH:mm

      Workaround prior to 4.4

      1. Shutdown JIRA instance
      2. Create the jira-config.properties in your JIRA Home Directory
      3. Insert the following into the file (example: dd/MMM/yy HH:mm) or other format that you want to have 
        jira.date.picker.javascript.format = %e/%b/%y
jira.date.time.picker.javascript.format = %e/%b/%y %H:%M
jira.date.time.picker.java.format = dd/MMM/yy HH:mm
jira.date.picker.java.format = dd/MMM/yy
      4. Delete the contents of JIRA Installation Directory\work directory
      5. Restart JIRA instance

      Workaround 4.4 and later

      1. Go to General Configuration > Advanced
      2. Configure the format as below 
        jira.date.picker.javascript.format=%e/%b/%y
jira.date.time.picker.javascript.format=%e/%b/%y %H:%M
jira.date.time.picker.java.format=dd/MMM/yy HH:mm
jira.date.picker.java.format=dd/MMM/yy

        1. date_format_1.JPG
          39 kB
          Ahmad Danial
        2. date_format_2.JPG
          87 kB
          Ahmad Danial

            [JRACLOUD-29204] Custom Field "Date Time" is not following the format on the "Date/Time Formats"

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3145170 ] New: JAC Suggestion Workflow 3 [ 3641864 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2335387 ] New: JAC Suggestion Workflow [ 3145170 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 2100407 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2335387 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2069161 ] New: JIRA Bug Workflow w Kanban v6 [ 2100407 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 1863329 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2069161 ]
            jonah (Inactive) made changes -
            Description Original: The *Date Time* custom field does not comply to the rules of configuration of "Date/Time Formats" from the Look and Feel. Kindly refer to the attached screenshots.

            *Example*: Complete Date/Time Format dd/MMM/yy HH:mm

            *Workaround prior to 4.4*
            # Shutdown JIRA instance
            # Create the *jira-config.properties* in your {{JIRA Home Directory}}
            # Insert the following into the file (example: dd/MMM/yy HH:mm) or other format that you want to have
            {code}
            jira.date.picker.javascript.format = %e/%b/%y
            jira.date.time.picker.javascript.format = %e/%b/%y %H:%M
            jira.date.time.picker.java.format = dd/MMM/yy HH:mm
            jira.date.picker.java.format = dd/MMM/yy
            {code}
            # Delete the contents of {{JIRA Installation Directory\work}} directory
            # Restart JIRA instance

            *Workaround 4.4 and later*
            # Go to _General Configuration > Advanced_
            # Configure the format as below
            {code}
            jira.date.picker.javascript.format=%e/%b/%y
            jira.date.time.picker.javascript.format=%e/%b/%y %H:%M
            jira.date.time.picker.java.format=dd/MMM/yy HH:mm
            jira.date.picker.java.format=dd/MMM/yy
            {code}             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Cloud*. Using *JIRA Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JRASERVER-29204].
              {panel}

            The *Date Time* custom field does not comply to the rules of configuration of "Date/Time Formats" from the Look and Feel. Kindly refer to the attached screenshots.

            *Example*: Complete Date/Time Format dd/MMM/yy HH:mm

            *Workaround prior to 4.4*
            # Shutdown JIRA instance
            # Create the *jira-config.properties* in your {{JIRA Home Directory}}
            # Insert the following into the file (example: dd/MMM/yy HH:mm) or other format that you want to have
            {code}
            jira.date.picker.javascript.format = %e/%b/%y
            jira.date.time.picker.javascript.format = %e/%b/%y %H:%M
            jira.date.time.picker.java.format = dd/MMM/yy HH:mm
            jira.date.picker.java.format = dd/MMM/yy
            {code}
            # Delete the contents of {{JIRA Installation Directory\work}} directory
            # Restart JIRA instance

            *Workaround 4.4 and later*
            # Go to _General Configuration > Advanced_
            # Configure the format as below
            {code}
            jira.date.picker.javascript.format=%e/%b/%y
            jira.date.time.picker.javascript.format=%e/%b/%y %H:%M
            jira.date.time.picker.java.format=dd/MMM/yy HH:mm
            jira.date.picker.java.format=dd/MMM/yy
            {code}
            jonah (Inactive) made changes -
            Link New: This issue is related to JRASERVER-29204 [ JRASERVER-29204 ]
            vkharisma made changes -
            Project Import New: Sat Apr 01 19:36:47 UTC 2017 [ 1491075407146 ]
            Confluence Escalation Bot (Inactive) made changes -
            Confluence Escalation Bot (Inactive) made changes -

              Unassigned Unassigned
              adanial Ahmad Danial (Inactive)
              Votes:
              7 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: